Plans & Pricing

Simple, transparent pricing — built for e-commerce brands of all sizes

All plans are billed monthly, cancel anytime.
Every plan includes fast, human replies written in your brand’s tone, covering returns, refunds, and order changes.
No bots. No stress. Just inbox peace.

Starter — 850kr/month

For small stores starting out with steady but low email volume.

Includes:

• Up to 5 customer emails per day (≈150/month)

• Replies for returns, refunds, and order cancellations

• Personalized responses in your brand’s tone

• 12h average response time

• Basic inbox organization

• Monthly inbox summary

• Dedicated ServiceInbox agent

Perfect for small Shopify stores or new brands that want peace of mind without hiring full-time support.

Growth — 2188kr/month

 Most Popular

For growing stores that receive daily customer messages and need reliable inbox management.

Includes:

• Up to 15 emails per day (≈450/month)

• Full support for returns, exchanges, and order updates

• Personalized tone setup

• 12h average response time

• Weekly inbox summary
  

• Priority handling for refund requests or shipping delays

Best value plan, covers most active e-commerce stores comfortably.

Pro — 4 098kr/month

For scaling brands with high email traffic and strong customer experience standards.

Includes:

• Up to 30 emails per day (≈900/month)

• Complete coverage for returns, refunds, cancellations, and shipping issues

• Custom templates & tone guide for your brand

• 6h response time

• Multiple inboxes (support@ / info@ / returns@)

• Weekly performance reports

• Quality control by senior agent

Ideal for scaling e-commerce brands that want fast, consistent, and on-brand customer replies.

Enterprise — from 6676kr/month

For established brands that need full coverage or multilingual customer support.

Includes:

• Custom daily email capacity

• Multiple agents with dedicated hours

• Priority handling for returns, exchanges, cancellations, and logistics support

• 3h response time

• Integration with Gorgias, Zendesk, or Shopify Inbox

• Multilingual support available
  

Tailored support for larger or international e-commerce operations.

➕ Optional Add-ons